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Customer Services 

 

Podobrace's three priorities are service, quality and reliability. Our working methods and customer service make sure we can guarantee these qualities for each and every one of our clients. Below you can find more information about Podobrace and its working methods. Should you have any more questions, you can contact our customer service. 

 

Please click here if you have any questions regarding Payment or Delivery.

Please click here if you have any questions regarding our Terms & Conditions. 

Please click here if you have any questions regarding our Privacy Policy.

 

For further questions, feel free to contact us. 

 

 

Complaints Procedure

Mistakes are human, which is why there's always a possibility of something going wrong. Because we, as a company, dislike this just as much as you (our customers) do, we always try our hardest to resolve the problem as quickly as possible. In case of complaints regarding our service, customers can file their complaints with our customer service department. Customers can reach out to this department by e-mail and/or chat. Our Customer Services employees will review the complaints and handle them with the utmost attention and care.

 

 

Our information

Podobrace B.V.

Marconistraat 9

1131 JW Volendam, The Netherlands

Phone: +3185 2010818

e-mail: .(JavaScript moet ingeschakeld zijn om dit e-mail adres te bekijken)  

 

We, at Podobrace, aim to settle complaints within 14 days. If our team is not able to do so within 14 days, the customer will be informed of this accordingly. If this delay is not received in good fashion, it's also possible to contact the Foundation Webshop Trustmark. Podobrace is a member of this foundation that protects customers against webshops that are not reliable.

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