Customer Services

Podobrace's three priorities are service, quality and reliability. Our working methods and customer service make sure we can guarantee these qualities for each one of our clients. Below you can find more information about Podobrace and its working methods. Should you have any more questions, you can contact our customer service.

  • Please click here if you have any questions regarding Payment or Delivery.
  • Please click here if you have any questions regarding our Terms & Conditions. 
  • Please click here if you have any questions regarding our Privacy Policy.

For further questions, feel free to contact us.

Complaints Procedure

Mistakes are human, which is why there's always a possibility of something going wrong. Because we, as a company, dislike this just as much as you (our customers) do, we always try our hardest to resolve the problem as quickly as possible. In case of complaints regarding our service, customers can file their complaints with our customer service department. Customers can reach out to this department by e-mail and/or chat. Our Customer Services employees will review the complaints and handle them with the utmost attention and care.

Our information

  • Podobrace B.V.
  • Marconistraat 9
  • 1131 JW Volendam, The Netherlands
  • Phone: +3185 4898445
  • e-mail: support@podobrace.com

We, at Podobrace, aim to settle complaints within 14 days. If our team is not able to do so within 14 days, the customer will be informed of this accordingly.